Frequently Asked Questions

    Everything you need to know about our heated pet bowls.

    The thermostat controls the heater, heating only when needed to keep water above freezing, up to approximately 40°C. Maximum power draw is 35W.

    Yes. It is safety tested and CE certified.

    At most 35 watts — about as much as a small light bulb. The thermostat only heats when needed, so actual use is usually lower.

    Yes. The bowl is designed to stay plugged in outdoors day and night for the whole winter, with the thermostat managing the heat.

    Yes. The cord is reinforced with bite-resistant spring protection for extra durability.

    Yes. The bowl is waterproof and built for outdoor use. Do not submerge electrical components.

    Free EU shipping applies to qualifying orders under our actual shipping policy. The applicable shipping cost is shown at checkout before payment. Delivery within Europe usually takes 3–6 business days.

    Yes. All prices include VAT.

    Our 30-day satisfaction guarantee is an additional commercial benefit. It does not replace or limit the statutory 14-day EU right of withdrawal or the 2-year statutory warranty. Contact heatedpetbowls@gmail.com for assistance.

    Absolutely. The bowl works for any outdoor pet that drinks water.

    Contact our support team. We stand behind our products and will help resolve any issue.

    Designed in Estonia for outdoor winter use, with cold-weather performance down to −20°C.